The Device Logs module allows you to view and filter logs generated by connected devices. This module is used to monitor device activity, troubleshoot issues, and analyze device behavior.

Accessing the Module

1. Sign in to the system with your credentials.
2. Navigate to the “Devices” section and select "Device Logs".

Understanding the Interface

• Filters:
  • Use the "From Date" and "To Date" fields to specify the time range for the logs.
  • Use the "Log Type" dropdown to filter logs by type (e.g., DEBUG, INFO, NFC).
  • Use the "Device" dropdown to filter logs by a specific device.
  • Use the "User" dropdown to filter logs by a specific user.
  • Click the "LOAD" button to apply the filters and display the logs.

• Search Box: Use the search box to find specific log messages.

Viewing Device Logs

1. Apply Filters (Optional): Use the filters to narrow down the logs you want to view.

2. Click "LOAD": Click the "LOAD" button to display the logs.

3. Review Log Data:

   

   • The table displays the following information for each log entry:

     • Type: The type of log message (e.g., DEBUG, NFC).
     • Message: A description of the log event.
     • Date: The date and time the log event occurred.
     • Device: The device that generated the log.
     • User: The user associated with the log event.
     • Actions Button: Each row has an actions button, which may provide additional information.

     

4. Sort Logs: Click on the column headers (e.g., "Date") to sort the logs.

5. Search Logs: Enter a keyword in the search box to find specific log entries.

Viewing Log Details

1. Click Actions Button: Click the actions button (≡) at the end of the row for the log entry you want to view.
2. View Details: A "Details" view will appear, displaying detailed information about the log entry.

   • Date: The date and time the log event occurred.

   • Expires: The date and time the log entry expires.

   • Device: The device that generated the log.

   • IP: The IP address of the device.

   • Message: The text message of the log entry.

   • JSON: The log data in JSON format, providing structured information about the event.

     • The JSON data includes fields like "msg," "date," "deviceId," "ip," and "printers."
     • The "date" field contains "seconds" and "nanoseconds" values.
     • The "printers" field contains details about discovered printers, including IP address, device name, MAC address, device type, and target.

     

Understanding Log Types

• DEBUG: Indicates a debug message, used for development and troubleshooting.
• INFO: Standard information messages (e.g., print jobs, device connected to WiFi).
• ERROR: Indicates system errors (e.g., print job failed).